Privacy policy

Effective Date: January 25, 2026

ILOVEDOGS PRIVATE LIMITED values your privacy and is committed to protecting your personal information.

1. Information We Collect

  • Personal details: name, phone number, email address, shipping and billing address

  • Order and transaction details

  • Technical information such as IP address, browser type, and cookies

2. How We Use Your Information

We use your information to:

  • Process and deliver orders

  • Communicate order updates

  • Provide customer support

  • Improve our website and services

  • Send promotional communication (only if opted in)

3. Payment Information

  • Payments are securely processed via Razorpay.

  • We do not store card numbers, CVV, or sensitive payment details.

4. Sharing of Information

We may share information with:

  • Payment processors

  • Shipping partners

  • Legal authorities if required by law

We do not sell or rent your personal data.

5. Cookies

Cookies help us enhance user experience. You may disable cookies via browser settings, though some features may not function properly.

6. Data Security

We take reasonable security measures to protect your information, but no system is completely secure.

7. Your Rights

You may request access, correction, or deletion of your personal data by emailing woof@ilovedogs.in.